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Privacy policy Nethost s.r.o.

Version 1.0.2 from 2018/4/1


Nethost s.r.o. in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the Protection of Individuals with regard to the Processing of Personal Data, publicly declares the manner of handling personal data as follows:

1. We do not actively collect or retrieve data.

2. We only store data necessary for user authorization, billing, security features, fraud management, and service delivery.

3. Unnecessary data is automatically shredded.

4. When collecting, processing, and storing data, we move into the soul comply with the Privacy Act.

5. We process, collect, process and store data in accordance with the GDPR.

6. We only store the dates listed below:


NAME & SURNAME
Purpose Storage period and method of processing
  • Verify a person's identity when changing a domain
  • Verify the person when accessing the datacenter
  • Verifying the person before the HW transfer
  • Entry in the list of authorized persons
  • Domain registration
 While providing a service, without record, only for search purposes
RESIDENCE
Purpose Storage period and method of processing
  • Verify a person's identity when changing a domain
  • Verify the person when accessing the datacenter
  • Verifying the person before the HW transfer
  • The last domain expiration warning
  • Delivery address for contracts and invoices
  • Domain registration
 While providing a service, without record, only for search purposes
E-MAIL
Purpose Storage period and method of processing
  • Verification for technical changes to domains
  • Sending forgotten service data
  • Password recovery to client.nethost.com
  • Communication with a customer
  • Sending notifications about shutdowns and closures
  • Information on outages and service constraints
  • Sending a Call to Pay
  • Domain expiration information
  • Domain registration
 While providing a service, without record, only for search purposes
PHONE
Purpose Storage period and method of processing
  • Verify the eligibility of the request
  • Information on outages and limitations
  • Communication with a customer
  • Domain expiration warning
  • Domain registration
 While providing a service, without auto-processing, only for search purposes
BIRTHDATE
Purpose Storage period and method of processing
  • Verification of the right to act on behalf of the company
  • Verify a person’s identity when changing a domain
  • As part of the electronic processing record
  • Domain registration
 365 + 80 days, without auto-processing, for registry verification
PERSONAL IDENTIFICATION NUMBER
Purpose Storage period and method of processing
  • As a part of the VAT ID for natural persons doing business
  • As a part of the visimum stamp
  • As a part of the legalization stamp
 365 + 80 days, without auto-processing, for verification in public registers
SESSION ID
Purpose Storage period and method of processing
  • As part of http sessions
  • The entry in the last logon log of the client
  • Fraud protection
  • Safety protection
 365 + 80 days, without auto-processing, for verification in public registers
IP ADRESS
Purpose Storage period and method of processing
  • As part of http/pop3/imap/smtp/ssl­/vpn session
  • Fraud protection & security protection
 As long as service is provided, without auto-processing, during the session
COOKIES
Purpose Storage period and method of processing
  • As part of http/https session
  • For the Traffic Evaluation System
  • As session ID to log on to the web
  • As a part of the session for client.nethost.cz
 120 days without auto-processing, during the session
BROWSER SNAPSHOT
Purpose Storage period and method of processing
  • As a part of the session to log on to the web
  • As a part of the session for client.nethost.cz
  • Language setting
  • Full vs. mobile version
 Not stored without auto-processing, during the session
ID CARD OR PASSPORT NUMBER
Purpose Storage period and method of processing
  • Verify a person's identity when changing a domain
  • Verify the person when accessing the datacenter
  • Verifying the person before the HW transfer
  • Entry in the list of authorized persons
  • Domain registration
 As long as service is provided, without auto-processing, only for verification
YUBIKEY SERIAL NUMBER
Purpose Storage period and method of processing
  • Identification of the keychain in PAM and ACL rules
  • Certificate of Credential Delivery Confirmation
  • Property records
 For the duration of the service provided, without auto-processing, for registration purposes only
SIGNATURE (ANONYMOUS)
Purpose Storage period and method of processing
  • HW delivery protocols
  • Confirm changes and domain transfers
  • Confirmation of the credit memo
 As long as service is provided, without auto-processing, for registration purposes only, sign-pad anonymization
FINGERPRINT (ANONYMOUS)
Purpose Storage period and method of processing
  • Pass through a reader within DC to access the servers
 As long as the service is provided, without auto-processing, for NIS comparison purposes only
IMAGE RECORD
Purpose Storage period and method of processing
  • Passing areas protected by CCTV
  • Movement within regime departments
 30 days, without auto-processing, without archiving
VOICE RECORDINGS
Purpose Storage period and method of processing
  • Contacting customer support in protection mode
  • Fraud protection
 60 days, without auto-processing, without archiving

7. Nethost s.r.o. implements the protection of personal data under the provisions of the ZOOU and GDPR exclusively under the data retention scheme for fraudulent use, fraud protection and for the fulfillment of the functions of registers and public services.

8. Nethost s.r.o. implements the right to forget and erase in accordance with the set rotation policy of backups and their automatic shredding.

9. Upon request, we will provide a physical person with information about the data we process about them and we will allow the individual to update their contents or delete them in accordance with the company's internal guidelines.


Applications to download

The completed application must be provided with an officially verified signature of the applicant requesting the deletion of his personal data kept by Nethost s.r.o. and send to the address indicated in the header of the application.


Request to delete personal data


Request to change personal data


Request for a statement of personal data